Privacy Policy

This policy is compliant with the UK GDPR and the Data Protection Act 2018:

Privacy Policy
Effective Date: 24/05/2025
This Privacy Policy explains how wherethewyewanders.co.uk ("we", "us", or "our") collects, uses, and protects the personal information you provide when you use our website, particularly through the "Get in Touch" form.

1. Information We Collect
When you submit a query through our "Get in Touch" form, we may collect the following personal information:
Full Name
Email Address
Phone Number (if provided) and any other information you choose to provide in your message

2. How We Use Your Information
We use the information you provide to:
Respond to your enquiries
Provide you with information or services that you request from us
Improve our website and services
Maintain internal records
We will not use your personal information for marketing purposes unless you explicitly consent to it.

3. Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent – when you voluntarily provide your information through the contact form.
Legitimate interests – to respond to your enquiry and manage our business communication.

4. Data Retention
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Typically, contact form submissions are stored for 24 months.

5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except where required by law or with trusted third-party service providers who help us operate our website and who agree to keep your information confidential.

6. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data

Request deletion of your data

Object to or restrict processing
Withdraw your consent at any time (where applicable)To exercise any of these rights, please contact us at: enquires@wherethewyewanders.com

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: enquires@wherethewyewanders.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk